STRATEGICALLY… Something new is always around the corner, new developments in our macro- and micro-environment, posing new challenges to our ways of doing business. Think for example of rapid changes in technology and the impact it has on our industry. As leaders we have to stay on top of things, we have to prepare ourselves and our companies to adjust to changing circumstances so as to face challenges and take full advantage of opportunities coming our way.
Our coaching helps you think ahead.
OPERATIONALLY… All hotel departments play a role in creating an excellent service experience for guests. But due to the way of how performance is being measured departments have conflicting interests, communication is lacking, employees lose motivation and divisions become like islands. Leaders with a good understanding of The Service Blueprint of their organization can easily spot weaknesses in (inter)departmental processes and procedures and make sure action is taken for improvement.
Our coaching helps you see the connections.
PERSONALLY… A title of (General) Manager comes with power. The greatest power a leader has, however, depends on a his/her ability to Influence. In our coaching sessions, together we create momentum by:
• Assessing your leadership strengths, improvement areas, and performance opportunities
• Setting your personal/professional goals and staying focused on key actions to achieve them
• Clarifying your companies’ organizational mission/ vision/ values/ goals and seeing your role in it
• Managing your time, priorities, and daily tasks, and eliminate less important activities
Our coaching helps you maximize your leadership potential.
Our Executive sessions are action-focused, one-on-one, strictly confidential, and usually brief – typically the sessions cover 90 minutes at a time and we normally advise clients to have a total sequence of 6 to 8 sessions. For more information about rates and company packages, please contact us for an appointment.
GENIUS IS IN THE DETAILS. LET’S GET TO IT!